Thursday February 4, 2016

Dear FRR Family,

I ask that you not leave multiple e-mails or phone messages right now as we are trying to catch up.  We will get to each customer as quickly as possible and ask for your continued patience.

Email to orders@frrco.com is the best method to have us address your shipping or product issue.  Please, I truly ask you to only send us one email to that address to help us to not work over each other.

Flint River Ranch is experiencing delays getting some of our products restocked to our warehouses.  You will experience some delay in your order being processed and shipped.   We are working on all back-stock orders and automatic shipments as we receive new products.  If the product you are trying to order comes up as “out of stock” we would rather not process that particular product order today to avoid further back stock and  shipping delays.

We are very sorry for these issues and ask for your continued patience.  I cannot account for this bad Karma, it just happens…but we ask your assistance and your patience as we get this sorted out and our staff back and healthy.
Sincerely,
Jay P.

 

 

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