FAQ Topics

General Questions

Have a Question?

Questions about Flint River Ranch products, ingredients, assay analysis or Distributor Policies & Procedures are requested to be presented in writing via e-mail to info@frrco.com , USPS or fax to 678/990-5650. Comments and atta-boys can be sent to comments@frrco.com.

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Our Commitment to You

At Flint River Ranch we are committed to providing you, our valued clients, and your pets the highest standard of excellence in product quality, palatability, and customer satisfaction. We pride ourselves on making only the very best, all-natural pet foods using the finest ingredients available – exceeding the nutrient guidelines established by the AAFCO.

MADE IN USA
American Owned
and Operated

Flint River Ranch
11205 Alpharetta Highway
Bldg. H Suite 4
Roswell, GA 30076
800-354-6858

Frequently Asked Questions

Topic: General Questions

Q	Is it OK to supplement my pet's food with the amino acid Taurine? I love Flint River and have been feeding my dogs your Lamb, Millet, and Rice kibble for years and just recently found out that some lamb-based dog food do not contain taurine, which can lead to health problems in dogs. Can you tell me if your company adds taurine to the lamb kibble?
Q	Yeast in food: FNC has yeast as one of the ingredients. She was concerned whether the yeast could cause some problems - especially with the ears. I thought it was a good question, and told her I'd ask you. Let me know if you find out anything." Won't yeast settle in the dark corners of ears and cause infections? Especially in Cockers who already have propensity toward ear infections?
Q	Define Flint River Ranch ingredients.
Q	Which FRR dog food would be best for a dog that seems to have a problem with acid reflux? He seems to throw up occasionally also. He has been checked by two vets and there is no reason found for this happening, so I am concerned it is his dog food and would like to try the best Flint River Ranch that might best suit him.
Q	When invoicing an order I noticed that although the rep paying for the food lives in Oregon, the ship to address is CO and the order is applied 5% which is the appropriate tax for CO. Problem is - if they do not pay taxes in OR - how can we collect taxes on this order?
Q	My cat is pretty sick, and, long story short, my vet thinks that it may because he doesn't get enough taurine in his diet. I have been on your website, and have learned that the cat/kitten food has 0.100% of taurine, but I don’t really know what this means. I need to make sure he gets 500 mg per day. The customer service reps couldn't help me do the conversion, or figure it out, so I hope you can!
Q	Why does FRR add salt to their pet food?
Q	Is vitamin E added to your dog food --if so --what is the source of the vitamin E?
Q	Our younger dog was urinating a lot, so we took her to the vet. The vet says that the alkalinity in her food is causing her problems.
Q	Does sweet potato help to stiffen up loose stools?
Q	I am interested in your Dry Water food. However, all of the research I have done tells me that heat processing and hot water destroys the enzymes that the dog needs from the food. I am curious to know how hot water can be added to your Dry Water food without that happening. I have a German shepherd that is on an enzyme product and was considering trying FRR Dry Water. But the companies I get his enzymes from, which have been helpful, say no hot water.
Q	Can you provide the target urine pH for the FRR foods?
Q	I would be very interested in knowing the sodium content of your dog food and biscuits.
Q	After I open a bag or your dog food, how long can I expect the food to be edible for my dog? 2. How do I tell when the dog food is unsafe, or not recommended to feed my dog, once the container is opened?
Q	I know that each rep has to have separate tax id # for each account in our system - but can they use one resales # on multiple accounts? Also, I noticed that resales certificates expire - do we need to do anything with this date - or once they have a number on file that will be sufficient?
Q	Are there any articles and information from some of the nutritionalists or vets there were involved behind your food? Is there scientific information available to me that I can show my customer to back up our whole food vitamin supplements?